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Expert Veterinary Services | Rosslyn Veterinary Clinic

Privacy Policy

Privacy Policy for Rosslyn Veterinary Clinic

_Last Updated: February 1st, 2024

Welcome to the Rosslyn Veterinary Clinic website. This Privacy Policy outlines the types of personal information we collect, how we use, manage, and protect that information, and your rights regarding your personal information. This policy applies to all users of our website and services, in accordance with Canadian privacy laws and regulations.

  1. Collection of Information
    We collect information that you provide directly to us when you use our services, such as when you schedule an appointment, contact us with inquiries, or subscribe to our newsletter. This information may include your name, contact information, pet’s health information, and any other details you choose to provide.
  2. Use of Information
    The information we collect is used to provide veterinary services, communicate with you about your pet’s health and our services, improve our website and services, and comply with legal requirements.
  3. Cookies and Tracking Technologies
    Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
  4. Media
    If you upload images to the website, such as photographs of your pet, be aware that images uploaded to the website should not include embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
  5. Use of Client’s Pets’ Images
    With your permission, we may use images or videos of your pet(s) on our website, social media channels, or promotional materials. We will always seek your explicit consent before using any photographs or media featuring your pet(s).
  6. Sharing of Information
    We do not sell, rent, or lease your personal information to third parties. Your information may be shared with third-party service providers who perform services on our behalf, such as website hosting and analytics. Any third-party service providers will be contractually obligated to protect the confidentiality and security of the personal information they process on our behalf.
  7. Security
    We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us via these means.
  8. Your Rights
    You have the right to access, correct, or delete your personal information. You can also object to or restrict the processing of your personal information. If you wish to exercise these rights, please contact us at info@rosslynvet.com.
  9. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
  10. Contact Us
    If you have any questions or concerns about our Privacy Policy or our practices concerning your personal information, please contact us at:
  11. Rosslyn Veterinary Clinic
    13540 97 St NW,
    Edmonton, AB T5E 4E2
    Tel: 780-475-9912

By using our website, you acknowledge that you have read and understand this Privacy Policy.